IDIOT OF THE DAY case #1

Ok, I have decided to dedicate my 1st IDIOT OF THE DAY to a couple of IDIOTS that manage my apartment complex. You know who you are *stares*

Let's see, where shall I start? Let's take it back a couple of months to April... So me & Actor went apartment hunting for a month or so & finally found the perfect place. Beautiful buildings, appealing landscapes, sparkling pool, spacious fitness center, and the actual apartment was exquisite. Tan cabinets with gold handles, matching bar counter, tannish walls instead of boring white ones, spacious bedroom with ample closet space, huge bathroom mirror with mirror medicine cabinet, stainless steel 4 light bulbed lighting for bathroom & adjustable studio lights for dining room, brand new appliances, and last but not least, a huge porch. The whole nine, everything we could've asked for... and a whole lot more.

We moved in, inspected the place for any maintenance issues & the episode started from there. Our clear tray at the bottom of the fridge was cracked & needed to be replaced, and the linen closet door knob was unattached on the inside, so whenever we pulled on it to close the door, it would just fall off into our hands. Just 2 simple maintenance requests. Easy right? So I called the office. "Ok honey, we'll get somebody there today." Cool, I thought.

They never came. Not that day, not the next day, not the next week... Us being the patient & understanding people that we are, figured that they were just swamped with requests & probably couldn't get to us right away or even forgot. "It's cool, I'll just call them again." So I called in another request. Another week went by unresolved. The first of many excuses was "Oh, alot of people's A/Cs are out, so they're busy fixing that. I'll send somebody over there today though, ok honey?"

* Side note: I hate when people call me nick names, i.e.: honey, sweetheart etc. It irritates the crap out of me. The only person that I can tolerate it from is Actor cuz he said it so much I had to get used to it, and plus he's my baby, he can do that.

So I said "Ok thanks" and went about my day. I came home from work to, yet, another day of unfixed maintenance. Being patient, again, we waited it out for a couple of days, then it, again, turned into a week, then 2 weeks. Get the pattern? Yea... By the way the women that I am talking about are those smile in your face but get nothing done kinda people. Yea they're very nice & sweet, so if you're just there to converse then you'll have a grand ol' time. But if you, like me, need your shat handled, then they're the type of women you'd like to choke. Repeatedly. Or maybe it's just me... *fake laugh, frowns, mugs*

It's now July. Yes, 2 months have gone by (cuz we moved in at the end of April, I'll cut them some slack instead of technically adding the extra month.) 2 months have gone by & our requests are still not fulfilled. We came outside one day to a flyer posted by an anonymous resident. It, in a nutshell, said that we as residents need to take action because they're sick of it. All of our amenities are neither opened nor working. That was news to us. Then it all made sense. We never saw the pool opened, nor the gym or entertainment/game room that they included in the shiny brochure. The flyer also said that they've tried to address the issues with the office but to no avail & that they kept getting the runaround (big whooping surprise.) That if anyone can find the number to the corporate office then post it on the mail boxes so everyone can call & let them know what's going on.

The next day I found the corporate number. lol. (I can just hear Actor & his brother say in the background "That girl quick. She wants results.") lol again. But anyways, I was gonna post it all over everything, but after some deliberation we decided it wouldn't be in the best interest of our stay here, so I had to put out my fire. So I just called corporate instead. haha.

I spoke to the Vice President & told him about our amenities & maintenance issues & he said that he would get it squared away. Now wouldn't you know, the office lady called me immediately & asked me was there something wrong? Yea biatch there's lots of things wrong! DUHHHHHHHHHHHHHHHHH (sometimes you just gotta go old school with a simple duh man. Some people just don't get it.)
"Now what's wrong again? What'd you need fixed sweety?"
"Linen closet door knob & clear tray for fridge."
"Ok, I got it, but tomorrow's gonna be July 4th, so I'll have someone come over 1st thing on the 5th k? And oh yea, if you have any issues please give me a call. Don't call corporate ok? Let ME know what's going on. Don't call corporate."

Yea right. I'm GONNA call corporate cuz apparently my request isn't getting through to your idiotic brains, so if I need something resolved I'm gonna call corporate. Time & time again. I like corporate...

The 5th? No ones shows up. Not a soul. A week later, guess what? Still no one... The next excuse that they gave was "Oh, somebody came by, but they didn't have a key so they couldn't get in." First of all, this is YOUR apartment complex, do you really think I'll buy that you don't have a mass key to every apt? Rightttt, step your lies up you pathetic excuse for management. Second of all, I get off work at 2pm, so one of us have been home EVERY SINGLE DAY since we've been here. IFFFF someone would've came, we would've gotten our shat fixed a long time ago. So I don't wanna hear it.

Some more time went by and it got to the point where we were just living & having fun that we actually forgot about the issues. Except for the moments that I get a towel out of the linen closet & grab the doorknob to close it & it came loose into my hands. Then I got heated again. And a couple of times I was contact-less & couldn't really see & almost tripped over random things & out of instinct reached for the knob & it came apart & I almost busted my ass. Then I was pissed.


Fast forward to September. We had an additional maintenance issue to add to our roster: one of the studio lights in our dining room is broken & needs to be replaced. I called them every day. For a week. EVERY. SINGLE. DAY. for 2 weeks straight. "Ok, gotcha. We'll get on it."

Lies lies lies. So just yesterday I called corporate again. I was through playing games with them. Vice President didn't pick up so I left a strong, urgent message telling him to call me back right away. And he did, 10 minutes later. I told him what was going on, that it's been 5 months, going on 6 (that's half a freaking year!) that I have requested (millions of times) for my maintenance to be done. He was very nice & concerned so I didn't have to get rude. lol. He told me to call the manager & speak to her & that if my maintenance didn't get done right away to call him back.

And here's the twist ladies & gents: one of the women that I've been dealing with this whole time told me that she was the manager... and turns out she's not! (big whooping surprise, again) There's another lady that I didn't even know existed. So she basically lied this whole time so I wouldn't actually get to the real manager & get my shat told.

So I called, this time asking for the REAL manager.
"Good morning this is Idiot of the day, can I help you?"
"Yea, (the real manager's name) please."
"Who is this?"
"Akanke"
"Who?" (Biatch you know who this is, you should know my voice & irritation by now) "AKANKE"
"Are you a resident?" (I'll kill you...)
"Yes I'm a resident."
"What apt. # are you in again?"
"(insert #)"
"Oh ok. What is this about?"
"Can you PLEASE transfer me to (insert manager's name) NOW?!"

She hesitantly transfers me. I can hear her run to her office & was talking to the manager. I told the manager my story, but I could tell she wasn't paying as much attention cuz IDIOT was telling her something. She then said "Oh, yea. They said they couldn't get to you guys cuz they didn't have a key." (Well I'll be damned) "Well, someone's home right now so you guys can send someone over. Immediately. PLEASE." "Ok I'll send Mr. so & so over." "Thank you."

*Click*

When I got home I had a clear tray in my fridge so I can put fruits, vegetables, or whatever I feel like putting in there cuz I HAVE one. My studio lights were rearranged, but no new one so now I just have 2 instead of 3. We decided that was fine; saves us some power. And I saw a door knob box on the bar. A few minutes later Mr. Maintenance man came back by & installed it for us.

So to you, idiots of the day, the next time I put in a maintenance request I expect that you will get someone on it right away. I have no problem calling corporate again. Now go fool some other unsuspecting new tenant. Cuz I am NOT the one. Thanks.